Privacy Policy

Last updated: August 17, 2025

This Privacy Policy explains how the Manchester Tourism Commission ("we", "us", or "our") collects and uses information when you use our website. This site does not offer user accounts or e‑commerce. The only data we collect is (a) limited analytics to understand site usage and (b) information you choose to submit through our forms.

1) Information we collect

A. Analytics data

We use privacy‑respecting analytics to measure site traffic and improve content. Typical data points may include page views, approximate geography (city/region), device and browser type, referring pages, and timestamps. Analytics may use cookies or similar technologies to understand repeat visits. We do not use analytics for advertising or profiling, and we do not sell this data.

B. Information you submit via forms

When you contact us or submit information (for example, event details or general inquiries), we collect the fields you provide, which may include your name, email, phone number, and message content. Do not submit sensitive personal information (e.g., Social Security numbers, financial or medical data).

2) How we use information

To respond to your inquiries and process submissions.
To operate, maintain, and improve the website and our services.
For spam/abuse prevention and to ensure site security.
To generate aggregate, non‑identifying statistics about site usage.

3) Legal basis and public records

We process information to perform a task carried out in the public interest and to operate a government website serving residents and visitors. As a local public entity, some submissions may be subject to the Kentucky Open Records Act and could be disclosable as public records, unless an exemption applies.

4) Sharing of information

Service providers: We may share information with trusted vendors who provide hosting, analytics, email, security, or similar services. These providers are limited to using data to perform services for us.
Legal requirements and safety: We may disclose information if required by law or in response to valid legal process, or to protect our rights, users, or the public.
No sale of personal information: We do not sell personal information.

5) Cookies and controls

We use minimal cookies necessary to run the site and measure usage. You can control cookies through your browser settings. Disabling cookies may affect some features. Some browsers offer a "Do Not Track" (DNT) setting; our site does not currently respond to DNT signals, but we keep analytics limited and non‑advertising.

6) Data retention

We retain analytics data in accordance with our analytics provider’s default or configured retention settings and only as long as necessary to evaluate site performance. Form submissions are retained as needed to respond to you, maintain records, comply with legal obligations, or consistent with applicable government records retention requirements.

7) Security

We use reasonable administrative, technical, and physical safeguards appropriate for a small public website. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Children’s privacy

Our site is intended for a general audience and not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us to request deletion.

9) Your choices and rights

You may choose not to submit forms.
You may request access to or deletion of information you provided by contacting us at info@manchesterkytourism.com. We will honor requests as allowed by law and subject to public records and retention requirements.
You can manage cookies via your browser settings.

10) Third‑party links

Our site may link to other websites (e.g., event organizers or attractions). We are not responsible for the privacy practices of those websites. Review their policies for details.

11) Changes to this policy

We may update this policy periodically. The "Last updated" date reflects the latest changes. Continued use of the site after changes take effect indicates acceptance.

12) Contact

For privacy questions or requests, email info@manchesterkytourism.com.